Terms and Conditions

Booking a Trip

The term “Trip” stated in these website and booking conditions is a representative form of any product itinerary or activities described on this website to buy or deal with us, including those which might otherwise be recognized as trekking, walking, hiking, climbing, sightseeing, mountaineering, tours, expeditions, as well as other adventure tour programs.Confirmation of the email is an officially the fastest way and an indication of your trip booking accepted by the company after your booking proceeds reviews. From this date, you are ensured to become your trip definite.

Contract Formation

A contract comes into existence after accepting reservation details by Vyas Treks & Expedition.In fact, it is a condition in which both parties; the company and clients enter into a contract for its existence.
Prior to any trip booking confirmation, a contract comes into force, in other words, the company reserves the right in increasing and decreasing of listed brochure price.Please be advised, in summary, that company would be a disclaimer of any warranty, collateral agreement, prior agreement, description of services or conditions, other than or expressed herein.

DEPOSIT REQUIREMENT

 a. Nepal trip confirmation payment

To secure your place and to process the confirmation of your booking for Nepal trip, a non-refundable 20 (%) percent down payment of total trip cost is required to make in advance, deposit to the company within two weeks’ time from the date of inquiry in accordance with the company policy as per person basis. It is proof that you are intending to planning a trip. We need generally advance payments on your behalf for fixing prior arrangements for hotel reservation, flight ticket, transportation ticket, permit, TIM’s card, etc. Your service arrangements are managed as quickly as after proceeding the fund. The booking deposit is acceptable both through the bank transfer and by credit card (Visa or Master Card). The company does email for additional information regarding the direct money deposit details while proceeding in booking.

b. Nepal trip final payment

Final remaining 80 (%) percent balance payments for trekking, tours, climbing, expedition or any kind of trips can generally be made upon your arrival in Nepal prior to initial departure date of any trip. The final trip documentation will be issued after full payment. You can make your payment by the bank transfer, travel check, cash or credit card. The surcharges of 4% will be added while making your payment (applicable for withdrawal and deposit with the objective of trip extension, final balances as well as miscellaneous purchase). The Surcharge is imposed by credit card payment service provider (your payment is received through the Alpine Travel Service, our credit card payment service provider).

c. Tibet / Bhutan/ India Trips

For Tibet, India and Bhutan trips, 100% payments are required within 1 months before starting any trip.

PAYMENT METHODS

After your request of trips confirmation is approved by the company, the second step of making your trips well- managed as you wish is to receive of the amount specified by the provision of company clause in the above statement. Fund transfer for booking trips is accessible, whether you made it through bank transfer or credit card (Visa or Master Card). You are advised to consider carefully while filling up required detailed information on transferring funds from any payment methods. The company also emails you the details for making payment once after you fill up our Booking form.

a. Payment by credit card: 

After your arrival in Kathmandu, you can pay through your card in our office.

b. Bank Transfer:

Account Holder's Name: Vyas Treks and Expedition Pvt. Ltd. 
Account No: 0570017233963
Bank's Name: Mega Bank Nepal Limited 
Bank's Address: Bhagwati Bahal, Thamel, Kathmandu
SWIFT CODE: MBNLNPKA

Note: please, you can send fund transfer through the Western Union Money Transfer without any hassle and hesitation. For that, further information has been provided in the email corresponding.
Email must be sent to us along with attached remittance slip or reference numbers after completing your transfer process. It would be better for us to check in case of different name forwarded by the bank.
Please note that we are not responsible for in case of any delay or loss during the transfer process. Likewise, receiving your money with us is less than the amount you sent because of use of mediator bank or any other reasons; you are requested upon arrival to pay accordingly so that the total is equivalent to the product cost.

 Last minute booking

Last minute booking is for clients who couldn’t book a regular trip due to many reasons, however, they are eager to confirm booking trips within a short span of time. Vyas Treks & Expedition has made special booking provision with regard to Nepal trip, your last minute booking with 100 (%) percent trip payments within 24 hrs is accepted. Likewise, we are always ready to be operated Nepal trip possible for almost any time. For this, you could contact us for more information at 977- 9851155613 (Bhuwan) or email us. However, in the case of Tibet and Bhutan trip, we are unable to accept final minute bookings.

 Cancellation policy

Sometimes in the rare case scenario, the incident might happen to face with unexpected events and unforeseen circumstances which are beyond both our management and clients control that contributes in the result of weather delay of your trip program or reschedule of your timetable. Similarly, conditions require cancellation of the trip as well. In such a case, we provide reimbursement of the advance payment under the following conditions.The contributing factors that caused for cancellation of trips are Religious, Cultural, Economical, Political, Social etc. in such circumstance, local government administration does not allow for participating in any sorts of the trip. Thus, Vyas Treks & Expedition will not undertake any responsibility for this event. Guides or Sherpa or any local people’s suggestions- about the condition of the weather, or condition of the trial or anything is advised. Ignorance of such may harm you or your health for that no other will take the responsibilities.

a. Trips Cancellation by the clients:

While making full payment for any trip, you are liable to receive the refund amount in case of cancellation of a trip.
Any trip cancellation made by a client has to be disclosed mandatorily in a written notification and acknowledged by the company. Your request with the submission of cancellation date is received by a company. In such case, a company deserves the right to impose certain applicable charge on your trip cancellation.

The cancellation charge herein is the representation in terms of percentage of total charge listed online on our website brochure trip cost.

Days  (Before Initial Trip Departure)Cancellation Charge (%)
Before 10 Days     

 

15 %

Less than 10 Days

 

20 %

Please note that no refunds of any trip cost will be made available to clients who drop out the journey in the interest of leaving any trip voluntarily regardless of any reason after your trip has started. No refund of the remaining unused amount as per the itinerary shall not provide to the clients. Similarly, no refunds are also applicable strictly for any accommodation, transport, sightseeing, meals, or services in case of not utilization by the clients.

b. Cancellation of a trip by a company:

The company reserves the right in cancellation of your any trip booked unless it is not guaranteed to operate.
The company reserves the right to cancel any trip concerning with the utmost safety of clients in course of guaranteed trip and prior to departure due to reasons beyond our control (for example: natural disaster, flight cancellation, consequences of strikes, industrial action, wars, sickness, quarantine, government intervention, weather conditions, or other untoward occurrence). In such an event, Vyas Treks & Expedition provides a refund of only the trip price.Refund of the trip price is provided also at the event of the company cancels on your guaranteed departure trip. Likewise, you are also entitled to take an alternative trip of the same value.
Please be advised that your significant alterations exclude a change of airline carrier, flight timetables or itineraries provided the departure and arrival dates remain unchanged, the substitution of a vessel, modification of itineraries, and change in cabin category or hotel accommodation provided it is of the same category.
However, the company cannot hold liable for any accidental expenses or losses incurred in visas, non-refundable flights or rail, vaccinations, non-refundable car parking or other fees, loss of possessions etc. due to the result of trip booking.

Trip Amendment

Trip amendment is an obligatory condition in which trip itinerary should be changed because of undesirable circumstances appeared in the time of trip commencement. The factors beyond our controls make hindrance to operate trips such as weather conditions, landslide, etc. in such case, the clients are advised on time by the company.
If clients want to amend the trip because of their personal reasons, you should send trip amendment notification to the company in writing. Then the company will make the necessary amendment. The following fee structure will apply for amendment of the trip.
Booking amendment request made by clients 30 days or more prior to your original trip departure- US $ 50.00 per person.
Booking amendment request made by clients less than 30 days of your original trip departure- charges as per cancellation fees.
For making amendments within 10 days of the trip departure, the cost of the amendment may be higher depending upon the company’s arrangements with other parties such as airlines, hotels, Guest Houses, or operators of various activities.
Please note that new trip price will apply to the reservation for booking amendment from the time of original booking to the time of the amendment in the case of any trip price change. Likewise, these fees depend on any charges imposed by the hotels, and other suppliers to the company.

Travel Insurance

You must understand during the course of trips in remote parts of Himalayan countries may bring an inherent risk as a result of bad weather condition, landslide, and flood etc. which is beyond our control, can cause serious injury and death. Our overall organization efforts will be in favor of avoiding such risks and hazards to our capacity at any cost. However, there is still a possibility of accidents happening, however low its probability may be. Thus, travel insurance is mandatory in undertaking any trip in the Himalaya and an insurance policy should cover adequate protection for the full duration of the trip. Sufficient and valid travel insurance with rescue and evacuation policy is mandatory for all travelers in which your purchase of policy must cover accidents, injury, illness and death medical expenses, including any related to pre-existing medical conditions, emergency repatriation (including helicopter rescue and air ambulance where applicable) and personal liability.
The company also recommends it covers trip cancellation, curtailment and loss of luggage and personal effects. You must carry proof of insurance with you and produce it in the event of company reasonable request. Although, in the course of being unable to provide evidence of insurance when company request, the company holds the right to cancel or suspend your participation on a trip or in a certain part of a trip with no right of refund.

Flight delays and changes in the Itinerary

Please note that the mountain adventures are often unpredictable. The main reason is that bad weather conditions in mountainous regions that can cause domestic flight delays. In case of delayed domestic flights, Vyas Treks & Expedition will meet the departing city accommodation (Guest House) and food (Lunch & Breakfast) costs prior to your trip. However, in case of delayed return flights, the client is responsible to bear all other additional expenses including food and accommodation. Also, if you wish to make an alternative, arrangements such as Helicopter flight to avoid flight delays, all additional cost would be your responsibility. Additionally, Vyas Treks & Expedition does not accept any responsibility for costs incurred as a result of a missed international flight but would assist to make alternative arrangements wherever possible. Please note that while on the field, we may have to make some changes in the itinerary due to unforeseen circumstances.

Paper and document

All necessary documents such as passport, visa, travel insurance, etc, should be carried out with you in sequence and has to be shown at the time of request made by the company. In case you cannot submit essential papers and documents for completion of trip formality, we cannot be held accountable.

Visa and passport

You must carry a valid passport and have obtained the appropriate visas when travelling with Vyas Treks & Expedition. It is advisable to ensure your passport is valid for 6 months beyond the duration of the trip. The company cannot be held responsible for your refused entry to a country or places due to lack of correct visa documentation. Nepal visa is available on arrival at the airport in Nepal. For Tibet and Bhutan, the company can make necessary arrangements upon request. In case of the India, the client will have to acquire the Visa from their own home country.

Injuries and evacuation

Vyas Treks & Expedition would not be liable for any injury/health conditions/emotional or other conditions suffered by the client during the trip. Likewise, our package cost does not include any personal insurance. Hence, we notify the guests to take necessary insurance packages, including medical emergencies and evacuation by Helicopter just in case.

Services missed or unused

There will be no discounts or money refunded for missed or unused services by the traveler. This includes voluntary or involuntary termination/departure from the tour, i.e. sickness, personal agendas, late arrival of the tour, or premature departure, etc.

Children

A legal guardian must accompany all travelers under the age of sixteen. Further information about age and suitability has been providing in email correspondence.

Discount Provision

The company offers special discount rates during holiday and off seasons for some of our services that apply only to specific products and limited to a specific time period. To take advantage of those offers, clients must have to be made booking within the time specified in the offers. You will be unable to enjoy the offers while making trip booking, prior to or after the offer period.

A Supplement charge

All our holiday trip packages, rooms or tents are based on prices of shared rooms. In order to book single rooms for solo travelers, a supplemental charge will be added to the price of the trip package.

Social Responsibility

Vyas Treks & Expedition mission is to finance its community enhancement programs through the revenues generated by tourism. The proceeds from any Vyas Treks & Expedition organized the tour and trek goes 10% directly to uplift the educational status of needy children of rural areas of Nepal.